FORM ● Contact us by filling out the contact form, which you can access by clicking on the link next to the product photo of this service. ● Alternatively, contact us via email or phone and describe your problem. ● After describing the problem, we will try to find the best solution for you without you having to send your product to us for repair or special service. ● We will contact you in writing or by phone and help you resolve the issue as easily as possible. DETERMINATION ● For novice users of our boccia ramps who have minimal experience with them. ● For users who are not fully satisfied with the mass-produced version and require additional modification of the product to meet the user's needs. ● After accidental adjustment or detuning of the Boccia Ramp settings by the user, which prevents normal use of the product, but can be easily corrected. ● In case of an obvious defect or manufacturing deficiency of the product that was not caused by the user, warranty service applies, which you can first discuss with us. NOTE ● This service is free of charge if it is a simple repair or adjustment that does not require the purchase of a spare part and you can perform it yourself with the help of instructions. ● In case of a more complex repair or change to your ramp, we will inform you of the situation and the price of the operation is always agreed in advance with the customer individually. |